Summary The Young European Queueing Theorists (YEQT) workshops are organized on a yearly basis, and this year the 13th edition of the workshop will take place in October 2019. The aim of these workshops is to bring together young researchers, PhD students or recently appointed lecturers and assistant professors, and world-leading experts in order to share and discuss research related to queueing theory, operations research, applied probability and related areas. This event provides an excellent opportunity for developing researchers to interact…